Coronavirus (COVID-19) Infection Prevention & Control Policy


All of us have been affected by the coronavirus (COVID-19) pandemic. I hope that you are safe and well and are looking forward to you visiting my premises for you treatments with me.

I have missed being able to offer you the training and treatments that I know you love, and I am looking forward to seeing you again as soon as possible.

My priority is to keep you as safe as possible, and prior to re-opening the clinic I have implemented a number of changes which I would like to make you aware of. During the time the clinic has been shut, I have completed the Coronavirus (COVID-19) Infection Prevention and Control course which is accredited by Guild Training International. I have since made a number of changes in the way that I operate that you will notice when you next visit.

Booking Appointments

If I feel ill or have symptoms of C0VlD-19, then I will self-isolate immediately and not come into the clinic. This may mean that we have to cancel your appointment at short notice. we appreciate that this may be inconvenient, but it is done entirely for your own safety.

If you or any of the people you live with feel ill or display any symptoms of C0VlD-19 – please advise us as soon as possible and DO NOT COME TO THE CLINIC FOR YOUR PRIVATE APPOINTMENT.

Visiting the Clinic

For your safety and to maintain social distancing, I ask that you attend your PRIVATE appointments as close to the appointment time as possible. Please do not turn up early for appointments as this may mean that you come into contact with other clients who are just leaving.

I have increased the frequency of cleaning in the salon including making sure that common surfaces, toilets door handles etc. are wiped clean using disinfectant products between each client.

All tools and equipment will be disinfected or sterilised in line with the specific manufacturers’ instructions for your safety.

Wherever possible I will utilise environmentally, friendly, single-use items during a treatment that will be disposed of safely after use in order to protect you from cross-infection.

You will have access to soap and hot water to wash your hands with as soon as you enter the salon and I will also have hand sanitiser available for you to use when you come into the salon.

I will understand and not be offended if you wish to wear a facemask or wear disposable gloves when you visit the salon and during your treatment if this is appropriate. You will be asked to wear a mask, if you do not have one then we will supply. I will be wearing a face shield.

Please don’t be surprised or upset if I use personal protective equipment (PPE) during your visit and during your treatment. This may include disposable gloves/facemasks/aprons where appropriate.

I can confirm that the laundering of salon towels and uniforms is a priority I can assure you that all salon laundry is washed at 60 degrees C

All disposable items are bagged and safely removed from the treatment area between each client.

Our treatments

I have carried out a risk assessment on all treatments and I am confident that we can continue to provide these safely.

During your training/treatment

I understand the importance of hand hygiene and I will ensure that we wash our hands in according with NHS recommendations before the start of your treatment.

I will try to make your training/treatment as safe, comfortable and enjoyable as possible. If you have any concerns about your this, please let me know and I will do what I can to satisfy you.

After the treatment

Where possible bank transfers are the preferred method of payment however cash will still be accepted.

All of these procedures have been implemented for yours and my safety. I will continue to take advice from the Government and the NHS regarding safe practice and will amend them as necessary.

Thank you for your understanding.

Samantha Thomas

June 2020